Civil Service Jobs

CIVIL SERVICE

Note: Civil Service requires a separate application. (Download and print.)

Administrative Aide-Typist

Full Time / Permanent / Benefited
35 hrs/week, 12 months/year
$19.91/hour (Grade 10)

Application Deadline: Open Until Filled; Priority Screening November 30, 2018

(This is a competitive position and there is currently an eligible list)

Distinguished Features of the Class:

This position involves responsibility for the performance of a variety of complex clerical and routine administrative duties within an agency. The incumbent may serve as Secretary to a Department Head or other administrator. When employed at Ulster County Community College, the incumbent may perform secretarial duties, but fifty percent of the duties involve the performance of a specialized operational activity of the college. A significant portion of the work involves typing. Work is performed under general supervision with leeway allowed for independent decision regarding the application of agency or departmental policy and procedure. Supervision may be exercised over the work of subordinate clerical employees. Does related work as required.

Full performance Knowledges, Skills, Abilities, and Personal Characteristics:

Good knowledge of office terminology, procedures and methods; good knowledge of Business Arithmetic and English; good knowledge of maintenance of financial accounts and records; ability to acquire a thorough knowledge of agency policies and procedures where assigned; ability to use automated office equipment; ability to understand and apply complex written and oral directions; ability to type accurately at an acceptable rate of speed; ability to plan and supervise the work of others; ability to meet and deal with the public; clerical aptitude; initiative and resourcefulness; tact, courtesy, and integrity; physical condition commensurate with the demands of the position.

Minimum Qualifications:

Graduation from a regionally accredited or New York State registered college or university with an Associate's or higher level degree in Business Administration, Secretarial Science, or a related field and one (1) year of full-time paid, or its part-time equivalent, clerical work experience; OR
Graduation from high school or possession of a high school equivalency diploma and three (3) years of full-time paid, or its part-time equivalent, clerical work experience; OR
Five (5) years of full-time paid, or its part-time equivalent, clerical work experience; OR
An equivalent combination of training and experience as defined by the limits of A, B and C above.

IF COLLEGE OR UNIVERSITY EDUCATION IS INDICATED; TRANSCRIPTS ARE REQUIRED AND SHOULD BE ATTACHED TO ALL APPLICATIONS RECEIVED. A CANDIDATE LACKING THE REQUIRED TRANSCRIPTS WILL RECEIVE A CONDITIONAL APPROVAL PENDING THE RECEIPT OF TRANSCRIPT.

AND

Commitment to community college goals and objectives of providing quality programs and services for culturally, socio-economically, ethnically, and academically diverse students and students with disabilities; personal qualities to work effectively and with sensitivity in a multicultural environment; awareness of and commitment to the needs of non-traditional and/or re-entry students with diverse abilities and interests.

Special Requirement for appointment to Ulster County positions: In accordance with Ulster County Legislative Local Law Number 14 of 2007 or by other State and Federal Statutes, candidates for employment to all Ulster County positions must obtain clearance for appointment from the Department of Criminal Justice System or other mandated Federal and State regulatory authority based upon fingerprinting and a criminal history background check.

ULSTER COUNTY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, creed, national origin, physical or mental disability, marital status, veteran status, disabled veteran status, or status as a member of any other protected group or activity.

Salary:

$19.91/hour (Grade 10) + Full Benefits

Work Schedule:

35 hours per week
12 months per year

*This position is considered “Competitive” under the regulations of Civil Service. There is currently an eligible list.

This position is contingent upon adequate funding. Offer and assignment of employment is subject to verification of all information provided on the employment application, fingerprint check, verification of the right to work in the United States and all other required pre-employment conditions are met.

This position is in the Civil Service Employee Association, Inc., Local 100, AFSCME, AFL-CIO bargaining unit.

SUNY Ulster does not reimburse applicants for travel, lodging or any other costs incurred by applicant to attend interviews. All interviewing costs incurred will be the responsibility of the applicant. Meeting the minimum qualifications does not guarantee an interview.

We invite you to be part of a dedicated community of learners in a department that puts students first. Please go to www.sunyulster.edu for additional campus community information.

SUNY Ulster is an Affirmative Action/Equal Opportunity Employer. The college encourages applications from all qualified applicants. Applicants who are protected under the Americans with Disabilities Act and who, due to a disability, require accommodations for completing the application process, testing (if required for the position), or the interview, should notify the Human Resources Office 10 working days before the accommodation is required.

Neither the smoking of tobacco (nor other substances) nor the use of electronic vaporizers is permitted on the campus grounds.

Student Service Representative (Clerk)

Enrollment and Success Center

Part Time, Non-competitive
17 hrs/week
$14.72/hour, Grade 3

Application Deadline: Open Until Filled;
Priority Screening February 12, 2018 @ 4PM

Under the supervision of the Coordinator of Enrollment Management Services (CEMS), the Student Service Representative (SSR) will provide front line customer service and administrative support in areas of Admissions, Advising, Financial aid and other areas deemed appropriate to best serve students at one of our campus locations.

Description of Duties and Tasks

Assists current and prospective students by providing information on the enrollment, admissions and financial aid application process.
Responds to questions and inquiries in person, by telephone, or via email being the first point of contact.
Provides clerical support scheduling appointments for services with advisors, counselors, and other staff in the Enrollment and Success Center.
Performs various duties for the financial aid office including receipt and classification of paperwork and administrative support for federal and state aid programs.
Monitors and screens student records for status information regarding Admissions status.
Enters data, maintains, and updates student information database.
Maintains bulletin boards, brochure racks, and other information areas with transfer guides, career information, enrollment literature, and assessment study guides.
Assists students with any enrollment process information that is required.
Provides a one-stop help to students with regards to admissions, enrollment, academic advising, and financial aid. Processes a variety of student applications used for such processes as enrollment, advising, and financial aid.
Maintains all relevant record keeping and tracking.
Refer students to a variety of resources, i.e. courses, programs, career options, degree plan initiatives, career services and transfer options.
Responsible for various administrative and clerical functions.
Performs other duties as assigned

Required Knowledge, Skills & Abilities

Must adhere to strict confidentiality guidelines.
Ability to work as part of a team and be flexible to contribute to the success of the community campus as needed.
Advanced knowledge of computer technology and software applications in order to conduct various enrollment processes.
Ability to deal extensively and effectively with a wide variety of individuals requiring excellent interpersonal skills, listening skills, and communication skills.
Ability to deal with high volume of traffic and phone calls with a strong emphasis on customer service skills providing a welcoming environment as the first point of contact in the Enrollment and Success Center.
Demonstrate oral and written communication skills to interact with a wide range of individuals from diverse backgrounds.
Strong knowledge and experience providing effective customer service.

Minimum Qualifications

Customer Service Experience
Computer Experience

Preferred Qualifications

Bilingual
Banner database

AND

Commitment to community college goals and objectives of providing quality programs and services for culturally, socio-economically, ethnically, and academically diverse students and students with disabilities; personal qualities to work effectively and with sensitivity in a multicultural environment; awareness of and commitment to the needs of non-traditional and/or re-entry students with diverse abilities and interests.

Desirable Qualifications

Associates Degree

Application Process

The position is open until filled. However, to ensure consideration, application materials should be received via mail or email by February 12, 2018 by 4:00pm EST to be given priority consideration. Applications received after the deadline are not guaranteed to be reviewed. SUNY Ulster reserves the right to close, continue, cancel, postpone or restart the recruitment at any time.

Applicants must submit the following materials to be considered for the position:

Cover Letter/ letter of interest
Resume
Contact information for three references

To apply for the position, email the required documents to: resumes@sunyulster.edu

Please submit only materials requested. All documents included in your application file become the property of the College. Applicants who fail to submit all required materials will not be considered. At the time of interview, you will be required to complete the County of Ulster Employment Application, which requires a valid social security number.

We invite you to be part of a dedicated community of learners in a department that puts students first. Please go to www.sunyulster.edu for additional campus community information.

Neither the smoking of tobacco (nor other substances) nor the use of electronic vaporizers is permitted on the campus grounds.